Best Price Guarantee

• Find a lower price – from a registered retailer based in Germany.
• Submit proof via email – including a link or photo of the offer with date and time.
• Receive confirmation – we verify your request and adjust the price accordingly.
• Order at the best price – after placing your order, we reserve your bike.

Conditions for the Best Price Guarantee:

• Only valid before purchase: Price adjustments after purchase are excluded.
• Applies to bicycles & e-bikes from the current 2025 season.
• You can request a best price match for items marked with our Best Price Logo.
• Price comparison including shipping costs – we match the total price.
• Identical model: Color, frame size, and specifications must match.
• Only valid for retailers.
• The price difference must be at least €1 per item.
• The item must be in stock and immediately available for shipping.
• Offers on auction platforms such as eBay are excluded.
• The item must not be insolvency stock.
• Proof with date & time: The offer must be valid at the time of your request.
• New & original packaging only: Used or opened items are excluded.
• No pricing errors: Obvious mistakes or incorrect prices are not considered.
• Cannot be combined with discounts, leasing, or financing.

Submit price proof

• Send us an email at [email protected] with the link or a photo of the lower-priced offer.
• Include the date and time when you found the offer.
• Provide details about the model, frame size, color, and specifications.

Verification & offer

• We check if the offer meets our Best Price Guarantee conditions.
• If everything is in order, we will send you our adjusted offer via email.

Place your order

• Once you receive our offer, you can place your order at the adjusted price.
• After your order is completed, we will reserve your bike for you.