Questions about e-bikes

How heavy is an electronically assisted bicycle?

Depending on the equipment, the weight varies between 16 and 30 kg.

How old do I have to be to use an e-bike or pedelec?

The following applies here:

• If the supportive power of the e-bike motor is limited to 6 km/h, there is no age restriction.
• If the motor supports you up to 25 km/h, you must be at least 15 years old.
• For all motors that support you above 25 km/h, a minimum age of 16 years is required.

What is a pushing or starting aid?

This electronic support makes it easier for you to push or start off. This is especially practical for e-bikes or if you have children with you.

What is a display?

The display is there to visualise the information regarding your speed, range, trip kilometres, assistance level and the remaining capacity of your battery, etc. In addition, you have the option of using the electronic assistance for pushing or cycling. In addition, you have the possibility to operate the display with the help of the buttons, such as changing the support levels.

All-round happiness – accessories, care and trends

In the meantime, more and more accessories are being offered for e-bikes / pedelecs. With lighting systems, special saddles, bags with special compartments for every need, e-bike helmets as well as clothing perfectly tailored to your needs, you will be able to equip yourself and your e-bike perfectly.

Care and service

We recommend regular inspections at a service workshop. This is the only way to ensure that you really enjoy your e-bike/pedelec for a long time.

Everything that we keep in good condition will last a long time, and this is exactly what your e-bike/pedelec should be worth.

The technology must work, which includes the gears as well as the brakes. Therefore, protect your battery from temperatures that are too high or too low. Disc brakes need to be cleaned after bad weather rides, and in general you should invest time in maintenance, especially if your bike has come into contact with road salt or sea water. And don’t be too rough. Your bike won’t like using a pressure washer.